Marketing and Business Planning

Mike Cline-Hughes

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Mike Cline-Hughes is Managing Director of Northern Strategy & Operations Ltd, a management consultancy that provides strategic and operational advice to organisations in the commercial and not-for-profit sectors.


Mike has an MBA from Bradford and over 20 years of experience in a wide range organisations and sectors including: managing high volume FMCG superstores; creating front of house and retail operations for the Royal Armouries Museum Leeds; General Manager of one of The National Trust’s flagship properties; Director of The Waterways Trust, a national charity. Mike has a wide range of experience of strategic development and business planning, including being instrumental in the creation of a 30 year World Heritage Site Management Plan, developing successful funding bids for a range of projects, and analysis and re-structuring of customer-facing operations in a variety of sectors.


Northern Strategy & Operations Ltd offers a fresh approach, fusing together the experience of a wide range of businesses and delivering a bespoke, high value service in a cost effective and personal way. Clients that have benefited from the Northern Strategy & Operations approach include the MLA North West, Northern Ballet Theatre, Team Delivers, The National Trust, MYPEC group, Bluecoat Display Centre and many other large and small organisations.


Northern Strategy & Operations Ltd services include:


Corporate & strategic planning

Business plan preparation

Business process reviews & operations analysis

Customer service development  

Research and report writing

Executive and development coaching